Comments on: Productivity studies and information overload: should we listen to the hype? http://www.technotheory.com/2008/07/productivity-studies-hype/ Time-saving reflections on lifehacking, social media, and technology. Mon, 30 Dec 2013 18:20:21 +0000 hourly 1 http://wordpress.org/?v=3.4 By: Jared Goralnick http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24477 Jared Goralnick Wed, 06 Aug 2008 10:05:54 +0000 http://www.technotheory.com/?p=367#comment-24477 Thank you all so much for the thoughtful comments. I guess there's some consensus that there is a problem and that the studies have helped to document it, accurately or not. To Stever's point I'd just like to point out a book that definitely speaks to some of the current "situation," it's by Gregg Easterbrook and called <a href="http://www.amazon.com/Progress-Paradox-Better-While-People/dp/0812973038/ref=sr_1_1??tag=ttdww-20" rel="nofollow">The Progress Paradox: How Life Gets Better While People Feel Worse</a>. I'm a fan of it, but the title kind of sums it up. So many things are supposedly helping our lives, but at least in the States there is a high level of stress and general malaise. I'm hoping to crack not just the productivity nut, but the happiness one. That's the bigger picture and why I changed the caption of this blog to "You want to be happy and productive..." So the point that all this brings up is whether it matters what productivity studies show. They may incidentally show that we're darn productive, but they raise the point that we're also overwhelmed and unprepared. I only hope that in whatever solutions people come up with that they're not just bandaids that leave room for more work. Instead I hope people will recognize the new options and take a minute to relax. Thank you all so much for the thoughtful comments. I guess there’s some consensus that there is a problem and that the studies have helped to document it, accurately or not.

To Stever’s point I’d just like to point out a book that definitely speaks to some of the current “situation,” it’s by Gregg Easterbrook and called The Progress Paradox: How Life Gets Better While People Feel Worse. I’m a fan of it, but the title kind of sums it up.

So many things are supposedly helping our lives, but at least in the States there is a high level of stress and general malaise. I’m hoping to crack not just the productivity nut, but the happiness one. That’s the bigger picture and why I changed the caption of this blog to “You want to be happy and productive…”

So the point that all this brings up is whether it matters what productivity studies show. They may incidentally show that we’re darn productive, but they raise the point that we’re also overwhelmed and unprepared. I only hope that in whatever solutions people come up with that they’re not just bandaids that leave room for more work. Instead I hope people will recognize the new options and take a minute to relax.

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By: Stever Robbins http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24212 Stever Robbins Thu, 31 Jul 2008 15:49:21 +0000 http://www.technotheory.com/?p=367#comment-24212 Let's assume that net-net, we're more productive due to all our information technology. So what? Economic statistics suggest that since the 1970s, productivity has soared, while the bottom 90% of our incomes have remained flat in real-dollar terms. If the gains aren't flowing to us, why do we even care? Presumably, we care because we enjoy life better when we're being more productive. But if we FEEL more stressed and overworked due to the amount of information we have to sift through, there go the psychic effects from our increased productivity. So now we're not seeing the dollars and we're not seeing any emotional benefit. In short, we're more productive, but we're not as happy. I don't know about you, but I don't want to lay on my deathbed and say, "What a fulfilling life! I was 2.5% more productive thanks to my Blackberry, Outlook, Web-enabled services, iPhone, and Twitter." I want to say, "I was happy, loved great people and was loved in return, and spent my life doing things I felt were meaningful." Perhaps to Gina, getting more done than her parents is the purpose of life. In that case, I wish her well. It sounds like she's succeeding. But to me, and to many of my friends, information is a problem because it FEELS like a problem, regardless of what studies show or don't show about my so-called productivity. Let’s assume that net-net, we’re more productive due to all our information technology. So what? Economic statistics suggest that since the 1970s, productivity has soared, while the bottom 90% of our incomes have remained flat in real-dollar terms. If the gains aren’t flowing to us, why do we even care?

Presumably, we care because we enjoy life better when we’re being more productive. But if we FEEL more stressed and overworked due to the amount of information we have to sift through, there go the psychic effects from our increased productivity. So now we’re not seeing the dollars and we’re not seeing any emotional benefit. In short, we’re more productive, but we’re not as happy.

I don’t know about you, but I don’t want to lay on my deathbed and say, “What a fulfilling life! I was 2.5% more productive thanks to my Blackberry, Outlook, Web-enabled services, iPhone, and Twitter.” I want to say, “I was happy, loved great people and was loved in return, and spent my life doing things I felt were meaningful.”

Perhaps to Gina, getting more done than her parents is the purpose of life. In that case, I wish her well. It sounds like she’s succeeding. But to me, and to many of my friends, information is a problem because it FEELS like a problem, regardless of what studies show or don’t show about my so-called productivity.

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By: Beaconfire Wire » Blog Archive » Feeling overloaded? http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24185 Beaconfire Wire » Blog Archive » Feeling overloaded? Tue, 29 Jul 2008 20:29:16 +0000 http://www.technotheory.com/?p=367#comment-24185 [...] tag their emails, and generally use more technology to solve their problems with technology.  Some question whether information overload is as much of a problem as the media (and studies funded by software [...] [...] tag their emails, and generally use more technology to solve their problems with technology.  Some question whether information overload is as much of a problem as the media (and studies funded by software [...]

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By: Jake Brewer http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24169 Jake Brewer Tue, 29 Jul 2008 14:00:35 +0000 http://www.technotheory.com/?p=367#comment-24169 While I can certainly see Gina's perspective, there is little doubt that there is indeed a problem, and I appreciate your thoughtful perspective as always, Jared. In addition to the strategies you often provide, I'm reminded in reading through this post of something that Robert Scoble said in response to a question about dealing with information overload. While I don't know the exact quote his response was to the effect of, "I'm not smarter about how I manage more information, I'm just smarter about my network." I really took that to heart, and it's one of the things that's helped me. Finding those people and resources that are consistently valuable (like Technotheory for instance :) and sticking to them (or adding/editing/deleting when necessary) helps to manage not only what information you're getting, but also what "distractions" - which aren't always bad! While I can certainly see Gina’s perspective, there is little doubt that there is indeed a problem, and I appreciate your thoughtful perspective as always, Jared.

In addition to the strategies you often provide, I’m reminded in reading through this post of something that Robert Scoble said in response to a question about dealing with information overload. While I don’t know the exact quote his response was to the effect of, “I’m not smarter about how I manage more information, I’m just smarter about my network.”

I really took that to heart, and it’s one of the things that’s helped me. Finding those people and resources that are consistently valuable (like Technotheory for instance :) and sticking to them (or adding/editing/deleting when necessary) helps to manage not only what information you’re getting, but also what “distractions” – which aren’t always bad!

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By: Victoria Pickering http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24145 Victoria Pickering Mon, 28 Jul 2008 20:50:55 +0000 http://www.technotheory.com/?p=367#comment-24145 Jared - I agree with both you and Gina, and don't find the positions all that different. I'd argue that the $700 billion cost of lost efficiency is misleading for a number of reasons - because humans aren't ever going to enjoy moving all the way toward efficiency, because many of the studies are biased or started with pre-suppositions, and because measuring the same cost in the pre-internet era would have shown lost-efficiency costs that were much much higher. That said, though, it really isn't relevant how high the cost is or how much better/worse than the past. What is relevant is the great benefit for companies, government, and people in becoming more efficient - direct cost savings, indirect benefits of stress reduction, etc. - and the techniques and perspective that you and others are bringing to the problem are highly useful - sometimes quantifiably and pretty much always qualitatively useful. Jared -
I agree with both you and Gina, and don’t find the positions all that different. I’d argue that the $700 billion cost of lost efficiency is misleading for a number of reasons – because humans aren’t ever going to enjoy moving all the way toward efficiency, because many of the studies are biased or started with pre-suppositions, and because measuring the same cost in the pre-internet era would have shown lost-efficiency costs that were much much higher.
That said, though, it really isn’t relevant how high the cost is or how much better/worse than the past. What is relevant is the great benefit for companies, government, and people in becoming more efficient – direct cost savings, indirect benefits of stress reduction, etc. – and the techniques and perspective that you and others are bringing to the problem are highly useful – sometimes quantifiably and pretty much always qualitatively useful.

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By: Dan Markovitz http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24141 Dan Markovitz Mon, 28 Jul 2008 17:18:51 +0000 http://www.technotheory.com/?p=367#comment-24141 Well-said and thoughtfully argued, Jared. There *is* a problem -- I see it every time I visit a company and see the overwhelmed, stressed-out, and frustrated people who are simply trying to keep up with their work. Eliminating technology and going back to chiseling cuneiform into clay tablets isn't the answer. But then, neither is spending 20% of your day on Twitter. Well-said and thoughtfully argued, Jared. There *is* a problem — I see it every time I visit a company and see the overwhelmed, stressed-out, and frustrated people who are simply trying to keep up with their work.

Eliminating technology and going back to chiseling cuneiform into clay tablets isn’t the answer. But then, neither is spending 20% of your day on Twitter.

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By: Jared Goralnick http://www.technotheory.com/2008/07/productivity-studies-hype/comment-page-1/#comment-24114 Jared Goralnick Mon, 28 Jul 2008 11:01:12 +0000 http://www.technotheory.com/?p=367#comment-24114 It's not fun for me to write a post that confronts an article by someone I really respect. So I just want to point out that my purpose in writing this is twofold: 1. I want to pass along the word that we need to be careful about what productivity data or advice we consider 2. I also want to point out that when we believe in this stuff, there's a lot of value in spreading the information, especially the empirical stuff (i.e., the studies) that helps others to make decisions The funny thing is that the empirical stuff probably doesn't matter that much to people like me since I believe there's a problem and have already taken actions at solving it. But the studies help to make some people (and many businesses) take the problem seriously. Thus to the extent that I can support the studies (that I believe in) and help spread the word, I want to do so :-). It’s not fun for me to write a post that confronts an article by someone I really respect. So I just want to point out that my purpose in writing this is twofold:

1. I want to pass along the word that we need to be careful about what productivity data or advice we consider
2. I also want to point out that when we believe in this stuff, there’s a lot of value in spreading the information, especially the empirical stuff (i.e., the studies) that helps others to make decisions

The funny thing is that the empirical stuff probably doesn’t matter that much to people like me since I believe there’s a problem and have already taken actions at solving it. But the studies help to make some people (and many businesses) take the problem seriously. Thus to the extent that I can support the studies (that I believe in) and help spread the word, I want to do so :-).

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