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	<title>Technotheory.com &#187; Design</title>
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	<link>http://www.technotheory.com</link>
	<description>Time-saving reflections on lifehacking, social media, and technology.</description>
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		<title>Stop blaming PowerPoint.  Learn how to kick some arse with it</title>
		<link>http://www.technotheory.com/2008/06/stop-blaming-powerpoint-learn-how-to-kick-some-arse-with-it/</link>
		<comments>http://www.technotheory.com/2008/06/stop-blaming-powerpoint-learn-how-to-kick-some-arse-with-it/#comments</comments>
		<pubDate>Mon, 30 Jun 2008 14:30:00 +0000</pubDate>
		<dc:creator>Jared Goralnick</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.technotheory.com/2008/06/stop-blaming-powerpoint-learn-how-to-kick-some-arse-with-it/</guid>
		<description><![CDATA[I&#8217;m getting mighty sick of events restricting the use of presentations just because some people suck with PowerPoint. Visuals add a great deal to speeches, and it’s not that difficult to use them more effectively. I’ve recently spoken at two events that outright rejected the use of PowerPoint. They claimed it reduced participation, increased presentation [...]]]></description>
			<content:encoded><![CDATA[<p class="intro"><img style="margin: 0px 0px 5px 5px" title="pacman pie chart" src="http://www.technotheory.com/wp-content/uploads/2008/06/pacman.png" alt="pacman pie chart" width="300" height="167" align="right" /> I&#8217;m getting mighty sick of events restricting the use of presentations just because some people suck with PowerPoint. Visuals add a great deal to speeches, and it’s not that difficult to use them more effectively.</p>
<p><span id="more-326"></span></p>
<p>I’ve recently spoken at two events that outright rejected the use of PowerPoint.  They claimed it reduced participation, increased presentation times, and bored people.  I’m sorry, but the use of effective visuals can increase comprehension, improve retention, keep a presentation on track, and further the level of engagement.  <strong>Outlawing PowerPoint is like avoiding the roads because some people get in accidents.</strong></p>
<h3>Good Presentations Kick Butt</h3>
<p><strong>Even the biggest haters can recall experiences where presentations really drove a point home</strong>.  Maybe it was Al Gore’s presentation from <em>An Inconvenient Truth</em> or nearly anything delivered at the <a href="http://www.ted.com/">TED Conference</a>.  Perhaps it lacked serious production value but really added to a speech.  The point is—good stuff is out there.</p>
<p>Here are two popular and compelling presentations from <a href="http://slideshare.net">SlideShare</a>:</p>
<div id="__ss_32915" style="width: 425px; text-align: left;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=sustainable-food-lab-6679" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slideshare.net/swf/ssplayer2.swf?doc=sustainable-food-lab-6679" allowscriptaccess="always" allowfullscreen="true"></embed></object></div>
<p>&nbsp;</p>
<div id="__ss_33834" style="width: 425px; text-align: left;"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=shift-happens-23665" /><embed type="application/x-shockwave-flash" width="425" height="355" src="http://static.slideshare.net/swf/ssplayer2.swf?doc=shift-happens-23665" allowscriptaccess="always" allowfullscreen="true"></embed></object></div>
<p>&nbsp;</p>
<h3>Good Visuals Don’t Make A Speech, They Complement A Speaker</h3>
<p>Visuals should reinforce a speech, they need not and should not serve as reference material.  If the slide deck offers everything that the speaker will say then the speaker should stay home and send off the slides. <strong> It’s entirely acceptable for slides to make no sense whatsoever without the speaker.</strong></p>
<p>If you want to provide reference material then provide it.  But only in very specific training circumstances should the slides be that reference.</p>
<h3>How To Present More Effectively</h3>
<p>I was once of the “Headers and Bullets” school.  But a few people changed my tune.  They taught me to reinforce my points with compelling imagery, to use far fewer words, to be subtle with animation, and to tell stories.  Those people were:</p>
<ul>
<li><a href="http://www.beyondbulletpoints.com/blog/">Cliff Atkinson</a>, who wrote  <a href="http://www.amazon.com/Beyond-Bullet-Points-PowerPoint-Presentations/dp/0735620520&amp;tag=ttdww-20">Beyond Bullet Points</a>.  I’d highly recommend either this <a href="http://www.speechworks.net/media/mp3/Powerpoint-CliffAtkinson.htm">interview with him</a> or checking out a <a href="http://msevents.microsoft.com/CUI/WebCastEventDetails.aspx?culture=en-US&amp;EventID=1032378661&amp;CountryCode=US">free webinar</a> called “How to Create a 15-Minute Presentation (with Graphics!) in One Hour”</li>
<li><a href="http://www.nytimes.com/2007/10/14/jobs/14starts.html?_r=1&amp;oref=slogin">Craig Ball</a>, who is perhaps the best known <a href="http://www.craigball.com/">speaker</a> on the topics of PowerPoint and electronic evidence in the courtroom<em><a href="http://www.lawtechnews.com/"></a></em></li>
<li><a href="http://en.wikipedia.org/wiki/Kathy_Sierra">Kathy Sierra</a>, who has always been an incredible role model in all things to do with presenting information.  On her blog she discussed <a href="http://headrush.typepad.com/creating_passionate_users/2005/06/kill_your_prese.html">when to use PowerPoint</a> and <a href="http://headrush.typepad.com/creating_passionate_users/2006/11/add_graphics_to.html">how to incorporate graphics</a> into presentations</li>
</ul>
<h3>A Few Tips To Get Started</h3>
<p>The folks above have much experience than I do, but here are a few quick tips to walk away with:</p>
<ul>
<li>Keep fonts 18pt or larger (so people can read them)</li>
<li>Avoid sentences when possible.  Avoid paragraphs 99% of the time</li>
<li>If you don’t know a lot about animation or transitions, don’t bother with them&#8211;it’ll do more harm than good (no one will notice it missing, but everyone will notice if you’re trying out “fancy new stuff”)</li>
<li>Avoid clipart.  Try <a href="http://www.setconsulting.com/newsletters/set2008_04.php">Flickr or iStockPhoto</a></li>
<li>Use full screen images to drive points home</li>
</ul>
<h3>My Advice</h3>
<p><strong>If you’re managing an event, seriously discuss the use of visuals with speakers.</strong> If they avoid too many bullets and rehearse then the visuals will add a powerful dimension to their presentation.  Whatever you do, don’t blindly reject PowerPoint.</p>
<p>If you present regularly, visit the references above (as well as <a href="http://www.presentationzen.com/">Presentation Zen</a>) for insight into professional and compelling presentation design.  (Oh, and my company designs <a href="http://www.setconsulting.com/services_packages_powerpoint.php">PowerPoint templates</a>.  Go figure&#8230;)</p>
<p>Effective presentations are powerful.  Do you have any advice or resources to to add?</p>
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		<title>Technotheory&#8217;s new design! And an odd surprise&#8230;</title>
		<link>http://www.technotheory.com/2008/06/technotheory-new-design-and-surprise/</link>
		<comments>http://www.technotheory.com/2008/06/technotheory-new-design-and-surprise/#comments</comments>
		<pubDate>Mon, 23 Jun 2008 15:24:00 +0000</pubDate>
		<dc:creator>Jared Goralnick</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[SET Consulting]]></category>
		<category><![CDATA[Word]]></category>

		<guid isPermaLink="false">http://www.technotheory.com/?p=311</guid>
		<description><![CDATA[For the last week I’ve been testing a new theme design on this website.&#160; I hope it will make information easier for you to find, and promote a consistent look with my company’s other websites.&#160; You’ll be surprised to learn how we did it. (RSS/email readers, click here to see the design!) Note: The ‘we’ [...]]]></description>
			<content:encoded><![CDATA[<p class="intro"><img title="TT_logo" style="margin: 0px 0px 5px 5px" height="82" alt="TT_logo" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-logo-thumb.png" width="300" align="right" />For the last week I’ve been testing a new theme design on this website.&#160; I hope it will make information easier for you to find, and promote a consistent look with my company’s other websites.&#160; You’ll be surprised to learn how we did it.</p>
<p><span id="more-311"></span></p>
<p>(RSS/email readers, <a href="http://www.technotheory.com/2008/06/technotheory-new-design-and-surprise/"> click here to see the design</a>!)</p>
<p><em>Note: The ‘we’ I’m referring to is my team at <a href="http://www.setconsulting.com/services_nowebdesign.php">SET Consulting</a>.&#160; A big thank you to Keith for the design and David for the development.&#160; While we were inspired by many other blog designs, this theme was created from scratch (i.e., all modifications to the well-structured default WordPress theme).</em></p>
<h3>New Purpose</h3>
<p><img title="TT_about_technotheory" style="margin: 0px 0px 5px 5px" height="55" alt="TT_about_technotheory" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-about-technotheory.png" width="300" align="right" /> The first change has nothing to do with the design.&#160; I’ve simplified the purpose of the site to “<strong>You want to be happy and productive. With a slant toward technology, I try to help with that here.</strong>”&#160; I’ll still occasionally cover DC technology and often discuss social media…but the core focus has been refined.</p>
<h3>Organization Of Information</h3>
<p><img title="TT_organized" style="margin: 0px 0px 5px 5px" height="85" alt="TT_organized" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-organized.png" width="300" align="right" /> The main purpose of the redesign was to organize our information in a more relevant manner.&#160; We hope you’ll check out the “<strong><em>best of </em>TECHNOTHEORY</strong>” and other sidebar elements.&#160; I want to keep you aware of what I’m up to without overwhelming you with too much <em>stuff</em>—we hope this improves your experience.</p>
<h3>Consistency Between Websites</h3>
<p><img title="TT_header_tabs" style="margin: 0px 0px 5px 5px" height="63" alt="TT_header_tabs" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-header-tabs.png" width="300" align="right" /> Now all three of our websites use a similar color palette, and are tied together with the tabbed bar at the very top of this page.&#160; While there are improvements ahead for all sites, we think this will help you to find a consistent (and maybe someday recognizable) brand.</p>
<h3>Quick Thank You’s</h3>
<p><img title="TT_jared_face" style="margin: 0px 0px 5px 5px" height="95" alt="TT_jared_face" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-jared-face.png" width="300" align="right" /> While there were many sites we looked to for examples there are a few I want to mention:</p>
<ul>
<li>I love <a href="http://wordpress.org">WordPress</a>.&#160; It’s amazing what open-source software can do </li>
<li>Keith suggested making the first paragraph slightly more prominent based on a site he frequents, <a href="http://www.farfromfearless.com">farfromfearless</a>.&#160; Here’s <a href="http://www.farfromfearless.com/2008/02/13/a-small-but-great-idea-seeking-talented-open-source-developer/">an example there</a> </li>
<li>A big fan of <a href="http://www.chrisbrogan.com/">Chris Brogan</a>, that’s where I got the idea for the shaded face picture </li>
</ul>
<h3>Surprise: We Designed This In PowerPoint And Word</h3>
<p><img title="TT_sidebar_PPT" style="margin: 0px 0px 5px 5px" height="204" alt="TT_sidebar_PPT" src="http://www.technotheory.com/wp-content/uploads/2008/06/tt-sidebar-ppt.png" width="300" align="right" /> What you most likely wouldn’t guess is that this entire site was designed in PowerPoint and Word.&#160; We used PowerPoint for all the layout and graphics, especially in the sidebar.&#160; We used Word for the typography in each blog post.&#160; No, we didn’t export <em>any</em> code from Office—that was all done by hand in HTML, CSS, PHP, or SQL.</p>
<p>So you probably think we’re crazy?&#160; Well, we consider ourselves to be <a href="http://www.setconsulting.com/services_design.php">some of the best PowerPoint, Word, and Excel designers</a> and developers.&#160; So we wanted to practice what we preach.&#160; After all, our Microsoft Office design business has been on fire lately, with projects for Fannie Mae, NTT America, NIST, and other recognizable brands.</p>
<p><em>Do you want to know more about this?&#160; Let me know in the comments and maybe I’ll dedicate a post to the topic of Office design…</em></p>
<h3>Any Thoughts, Compatibility Issues, or Suggestions?</h3>
<p>We’re very proud of this site but have some changes in store.&#160; If we weren’t so busy with other work we’d fix up the display of posts within categories and I’d add much more to the <a href="http://www.lijit.com">Lijit</a> search functionality.&#160; But that’s not all that’s on the wish list.</p>
<p>Is there anything you’d like to see?&#160; Are you having any display issues?</p>
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		<slash:comments>8</slash:comments>
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		<title>Tech envy and productivity &#8212; the MacBook Air and iPhone are two sexy tools you won&#8217;t find in my bag</title>
		<link>http://www.technotheory.com/2008/01/tech-envy-and-productivity-macbook-air-and-iphones-and-two-sexy-tools-you-wont-find-in-my-bag/</link>
		<comments>http://www.technotheory.com/2008/01/tech-envy-and-productivity-macbook-air-and-iphones-and-two-sexy-tools-you-wont-find-in-my-bag/#comments</comments>
		<pubDate>Thu, 17 Jan 2008 16:08:31 +0000</pubDate>
		<dc:creator>Jared Goralnick</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Tools I Use]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[MacBook Air]]></category>
		<category><![CDATA[mobility]]></category>
		<category><![CDATA[travel]]></category>

		<guid isPermaLink="false">http://www.technotheory.com/2008/01/tech-envy-and-productivity-macbook-air-and-iphones-and-two-sexy-tools-you-wont-find-in-my-bag/</guid>
		<description><![CDATA[I can&#8217;t stop reading about the MacBook Air, but that&#8217;s because I&#8217;m a geek who loves sexy technology. Deep down I know that, like the iPhone, it doesn&#8217;t really make me more productive. While I do connote portability with productivity (in that portability enables mobility), a few ounces one way or another doesn&#8217;t play a [...]]]></description>
			<content:encoded><![CDATA[<p class="intro">I can&#8217;t stop reading about the <a href="http://www.engadget.com/2008/01/15/the-macbook-air/">MacBook Air</a>, but that&#8217;s because I&#8217;m a geek who loves sexy technology.  Deep down I know that, like the iPhone, it doesn&#8217;t really make me more productive.  While I do connote portability with productivity (in that portability enables mobility), a few ounces one way or another doesn&#8217;t play a role in my travel decisions.  We&#8217;re in a world where there&#8217;s fashionable technology and dull-looking technology&#8230;but we&#8217;re missing the point.  Or at least my point: technology should help us to get work done first and foremost.</p>
<p>Regularly I&#8217;ll toss my Dell M1210 into a <a href="http://www.sfbags.com/index.htm">Waterfield</a> <a href="http://www.sfbags.com/products/sleevecases/images/prod_sleevecase_detail_7.jpg">sleeve case</a> with an extra battery and a book.  That&#8217;ll get me 8 hours for 6 lbs (or 4lbs before the other stuff) with more power than the MacBook Air.  Tack on my Motorola Q with an extra battery and I have unlimited free internet if I can&#8217;t find a hotspot.  What more would I need?  (oh, I&#8217;ll bring my 1st generation iPod Nano along, too.)</p>
<p>But that&#8217;s not really doing my comparison justice.  With the MacBook Air I can&#8217;t bring along DVDs for a planeride (plus I have two headphones jacks on my Dell).  The very thin keyboard, like the iPhone&#8217;s missing keyboard, is an adjustment that I wouldn&#8217;t look forward to.  And the pricetag isn&#8217;t exactly forgiving.<span id="more-109"></span></p>
<p>I love Apple&#8217;s design (especially that of the MacBook Air), and I wish other companies could be half as innovative.  Apple&#8217;s smart in at least three ways:</p>
<ol>
<li>They produce devices people <em>want</em> to touch and interact with</li>
<li>They incorporate hardware that&#8217;s superior to what many people would buy on their own ($400 laptop? you&#8217;ll get what you pay for)</li>
<li>They make things simple to use</li>
</ol>
<p>Attractive, fast, and easy are the formula for selling, but the latter two qualities are far more important than attractiveness for productivity.  I think we often get caught up in the way things look (I know I can be a design snob), but whether or not one buys some of these newer tools shouldn&#8217;t just be about the look.  It should be about the hours that it&#8217;ll save you or the conveniences it&#8217;ll afford (like willingness to take a laptop somewhere you wouldn&#8217;t otherwise).  That&#8217;s just my $.02 as I struggle to resist another purchase with so much appeal.</p>
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		<title>Proud to announce a new website for SET Consulting!</title>
		<link>http://www.technotheory.com/2008/01/launched-a-new-company-website/</link>
		<comments>http://www.technotheory.com/2008/01/launched-a-new-company-website/#comments</comments>
		<pubDate>Tue, 15 Jan 2008 14:00:20 +0000</pubDate>
		<dc:creator>Jared Goralnick</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[SET Consulting]]></category>

		<guid isPermaLink="false">http://www.technotheory.com/2008/01/launched-a-new-company-website/</guid>
		<description><![CDATA[After many months of effort, I&#8217;m happy to say that my company, SET Consulting, has released a completely redesigned website with mostly new content: www.setconsulting.com. Some new stuff: our team, examples of our work, and filtering our tips based on a particular product (like Word, for instance). While we regularly work with talented web designers [...]]]></description>
			<content:encoded><![CDATA[<p class="intro">After many months of effort, I&#8217;m happy to say that my company, SET Consulting, has released a completely redesigned website with mostly new content: <a href="http://www.setconsulting.com/">www.setconsulting.com</a>.  Some new stuff: <a href="http://www.setconsulting.com/about_people.php">our team</a>, <a href="http://www.setconsulting.com/our_work.php">examples of our work</a>, and filtering <a href="http://www.setconsulting.com/about_articles.php">our tips</a> based on a particular product (like Word, for instance).</p>
<p>While we regularly work with talented web <a href="http://grafiks.org/">designers</a> <a href="http://www.akelian.com">and</a> <a href="http://caseysoftware.com">developers</a>, this was a completely home-brewed effort.  No, we&#8217;re not planning to offer web design or development as a service to our clients&#8230;but we have realized two things:</p>
<ul>
<li>(When you have the talent,) a &#8220;do-it-yourself&#8221; effort for something so important to the company feels incredibly rewarding</li>
<li>Occasional challenges with coding are worth overcoming when both our work on <a href="http://www.awayfind.com/">AwayFind</a> and Office projects often have web components</li>
</ul>
<p>Deep thank yous go especially to <a href="http://www.setconsulting.com/about_people.php">Keith</a> (the design), <a href="http://www.setconsulting.com/about_people.php">David</a> (the code), and <a href="http://www.setconsulting.com/about_people.php">Kate</a> (the tireless proofreading &#8212; here&#8217;s <a href="http://acatandtwenty.blogspot.com/">her blog</a>) for bringing this to fruition.  And, of course, thank you to the wonderful clients who allowed us to create case studies for our portfolio:<span id="more-107"></span></p>
<ul>
<li><a href="http://www.americanfsb.com/">American Bank</a></li>
<li><a href="http://www.chevychasebank.com/">Chevy Chase Bank</a></li>
<li><a href="http://www.cmdigi.com/">CMD Outsourcing Solutions</a></li>
<li><a href="http://www.emagination.com/">e.magination</a></li>
<li><a href="http://www.employee1.net/">Employee One</a></li>
<li><a href="http://www.artjacoby.com/">Jacoby</a></li>
<li><a href="http://www.milesstockbridge.com/">Miles &amp; Stockbridge P.C.</a></li>
<li><a href="http://www.nttamerica.com/">NTT America</a></li>
<li><a href="http://www.nist.gov/">NIST</a></li>
<li><a href="http://www.sae.org/">SAE International</a></li>
<li><a href="http://justice.org/">American Association for Justice</a> (not yet online)</li>
<li><a href="http://www.first-potomac.com/">First Potomac Realty Trust</a> (not yet online)</li>
<li><a href="http://www.shapirosher.com/">Shapiro Sher Guinot &amp; Sandler</a> (not yet online)</li>
<li><a href="http://www.young-thompson.com/">Young &amp; Thompson</a> (not yet online)</li>
</ul>
<p>Soon I&#8217;ll return to the regular scheduled productivity tips&#8230;but I wanted to share something that&#8217;s been so important to me and my team.  We hope you enjoy the design and information&#8230;and thanks for reading this announcement : ).</p>
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		<slash:comments>3</slash:comments>
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		<title>It&#8217;s rarely just about design</title>
		<link>http://www.technotheory.com/2007/08/its-rarely-just-about-design/</link>
		<comments>http://www.technotheory.com/2007/08/its-rarely-just-about-design/#comments</comments>
		<pubDate>Sun, 26 Aug 2007 17:10:15 +0000</pubDate>
		<dc:creator>Jared Goralnick</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>

		<guid isPermaLink="false">http://www.technotheory.com/2007/08/its-rarely-just-about-design/</guid>
		<description><![CDATA[Rarely are design problems just about design&#8211;and it&#8217;s a challenge getting clients to understand that. At the 2007 User Experience Week after party, Doug LeMoine and I had a long discussion about how clients don&#8217;t see the functional/engineering/technical components involved in making something &#8220;attractive.&#8221; While my company is solving design problems on a much smaller [...]]]></description>
			<content:encoded><![CDATA[<p class="intro">Rarely are design problems just about <em>design</em>&#8211;and it&#8217;s a challenge getting clients to understand that.  At the 2007 User Experience Week after party, <a href="http://www.douglemoine.com/journal">Doug LeMoine</a>  and I had a long discussion about how clients don&#8217;t see the functional/engineering/technical components involved in making something &#8220;attractive.&#8221;  While my company is solving design problems on a much smaller scale than his (Doug&#8217;s the Director of Design Communication at <a href="http://www.cooper.com/">Cooper</a>), it&#8217;s clear to me that this is a systemic misunderstanding throughout the business community.</p>
<p>For just over a year I&#8217;ve been lucky enough to have an incredible graphic designer working with me, and that&#8217;s led <a href="http://www.setconsulting.com">our company</a> to be solicited as much for design as for development and training.  Quite frequently we&#8217;re asked to &#8220;give a facelift&#8221; to some Excel report, PowerPoint template, or Word proposal.  But while aesthetics may be what they&#8217;d like at the end of the day, there are a number of steps to getting there.  Giving the client what they want in a design requires helping them to understand what they really need.</p>
<p>Let&#8217;s take an Excel project we&#8217;ve recently completed.  The client sought to illustrate to their prospects the advantages and disadvantages of various employee benefits packages.  Their existing report creation process was as follows:</p>
<ol>
<li>Take data from a number of places and paste it into various cells and formulas throughout an existing Excel workbook</li>
<li>Edit a few formulas to address some of the variations in this new set of data</li>
<li>Edit the source range of the Excel charts and graphs to the newly pasted data so as to fit it within an appropriate range</li>
<li>Reposition the graphs as Excel often moved them around in the process of updating</li>
<li>Print or email the reports to clients</li>
</ol>
<p>The existing process required deep knowledge of what the input data meant, of how Excel formulas worked, of how the final design should look, and of how a mistake in the reports might appear (manual processes like these rarely work on the first try).  In short, it required a lot of expertise and a few hours worth of time.</p>
<p>Could we improve the attractiveness of their reports?  Sure.  Would that design hold up as their data shifted?  Not so fast&#8230;<span id="more-85"></span>  If we stuck with their existing process, we&#8217;d essentially be relying not only on the analytic and industry-specific  skills they already needed, but on a deeper understanding of design.  The last thing I want is to make my clients lives more difficult&#8211;because that would ensure that our efforts were unlikely to be used (or used well).</p>
<p>So we did what we had to do: we spent many hours understanding the possible permutations of input data and output reports.  We then created a userform that took all the input data, and developed a series of reports on separate worksheets.  When all was said and done, the clients process became:</p>
<ol>
<li>Take data from a number of places and paste it into cells that are clearly labeled</li>
<li>Print or email the reports to clients</li>
</ol>
<p>No longer was Excel knowledge or industry-expertise required.  And, of course, the reports were attractive and have already begun winning them more business (after all, they can now use them with all their prospects instead of just the bigger deals).</p>
<p>But this isn&#8217;t meant to be a case study of my business.  It&#8217;s to illustrate that many of the smallest design challenges (a small Excel spreadsheet project) are not just about printing something once but about the life of the design&#8211;a life where elements change and the people who touch it aren&#8217;t necessarily brilliant designers or industry experts.</p>
<p>If someone thinks the half-dozen hours it may take to choose colors, fonts, and layout are all a design process involves, then they&#8217;re sorely mistaken.  As soon as someone is going to touch a design, it now becomes a question of how to architect the design.</p>
<p>Once upon a time a designer&#8217;s role was to paint the door.  Now we&#8217;re asked to prevent the door from being too heavy and not to bang into the wall.  Even the smallest projects require time and thought that are not just about the basic colors, fonts, and layout.  In the coming years I hope that more businesspeople will begin to understand, respect, and value that.</p>
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