Walk away if it’s not worth it: the real first step to getting it done

April 6, 2008 at 11:40PM

Give Up image

The concept of “sunk cost” is often lost outside of economics–but if we dropped more things from our lives we’d be happier and more productive with our time.

Sunk cost: When one makes a hopeless investment, one sometimes reasons: I can’t stop now, otherwise what I’ve invested so far will be lost. This is true, of course, but irrelevant to whether one should continue to invest in the project. Everything one has invested is lost regardless. If there is no hope for success in the future from the investment, then the fact that one has already lost a bundle should lead one to the conclusion that the rational thing to do is to withdraw from the project.

Skeptic’s Dictionary

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Ten reasons to turn off automatic email checking on your phone

March 26, 2008 at 4:03PM

BlackBerrys on top of one anotherSix months ago I turned off automatic email downloading on my phone; it was one of the best decisions I’ve made. Having access to email on the go is helpful (as is web access), but downloading email automatically does more harm than good.

Instead, consider checking email only when you have the time to act on it, or when you’re looking for a very specific, timely message. I list instructions below on how to disable auto-check…but first, here are ten reasons:

  1. Battery life. Constantly checking email kills your talk time. Since turning off "automatic synchronizing," the battery life on my Motorola Q (Windows Mobile) has more than doubled from "I hate this worthless phone that doesn’t last a day" to "oh, I forgot the charger, no big deal"
  2. Setting expectations. Anything you can do to train your contacts that you are not their slave is to your advantage. Writing back in a few hours (preferably at your desk) is perfectly reasonable (my thoughts on being responsive vs being available)–don’t let people think you’re always available for them

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The difference between being responsive and being too available

March 10, 2008 at 9:00AM

The last article I wrote explained how we shouldn’t make others feel that “we’re busy”–that their time is less important than ours. Being perceived as being in high demand may help to command respect, but you can accomplish that without feigning busyness or sacrificing those you care about. This post is generally in response to Skellie of skelliwag.org [great site], who commented:

If others perceive you as being in high demand, as having a full schedule and generally having a lot of work, your perceived value/talent goes up. Clients want you more. Clients want to pay you more. It’s a social proof thing — if everyone wants you, you must be good. Freelancers who never seem busy, who make themselves available all the time, tend to get treated like they’re not busy for a reason…. [M]anufacturing some of that busyness can be good for business!

I completely agree–the key is to recognize the difference between being responsive and being too available. I personally respond to every email/call I receive, but I won’t do it right away. Most problems don’t need to be solved that quickly, and most projects are not due today. Clients and coworkers may make us feel that way, but they ultimately will respect a consistent response within a reasonable amount of time. In other words, I try to be responsive but not readily available.
Responding right away may come off as eager. (more…)

Enjoy what you’re doing. Get results. Ditch the rest

February 11, 2008 at 8:30AM

When was the last time you listed all your work responsibilities and ranked them according to enjoyment and value? If you’re spending much time on tasks that aren’t fun or valuable then you shouldn’t be doing them–automate, delegate, or eliminate them. And, if possible, try to get the things you enjoy most to produce the most value for you.

Example: my blogging. Two years ago when I started this blog I had little reason to write entries like this–most of the business I sought related to Microsoft Office productivity…and, to be frank, I no longer get a thrill out of explaining most Microsoft Office end user issues online. But I like writing about bigger issues and offering advice. Now that I’m working on a productivity application and have become more involved in certain circles, it makes business sense to write about this stuff. What I enjoy is aligned with where I derive value.

Counterexample: software development. I really enjoy solving technology problems…and getting my hands dirty with the code (when I’m familiar with the language). But it’s not a good use of my time because I can’t make much progress on a programming challenge when I have a dozen other projects to manage. Instead I now focus more on the architecture or user experience of technology problems, which gives me a similar buzz without the same timesuck.

I’d encourage you’d to make a list of all your responsibilities and figure out why you’re doing them, and what you get out of them. Consider (more…)

Everything you need to know about cancelling appointments and responding to cancellations

January 7, 2008 at 11:47AM

In this post I’ll offer advice both on how to cancel an appointment and how to show that you respect your own time when people cancel on you. In this world of instant electronic gratification and RSVP’s with “Maybe” categories, etiquette sometimes slips by the wayside. This advice is designed to facilitate better use of your time and demonstrate that you care about the person you’re meeting with.

Caveat

First of all, don’t cancel an appointment unless you really have to. Do you think of yourself as someone who sticks to their word…as someone who people can count on? Then don’t cancel on people unless you’re sick or out of town. And if you’re out of town, let them know the minute you find out about the trip. If you must cancel because you’ve got some “big client meeting,” then it had better be a week in advance or more.

If you must cancel, here’s how to do it:

  1. Apologize and make a comment about how you respect their time
  2. If you have a DAMN GOOD REASON (a funeral, you’re deathly ill, etc) mention it. Otherwise, don’t mention any reason at all. Don’t ever say that you have to do something more important like a big client meeting–that’s adding insult to injury
  3. If at all possible, suggest that you meet at their office or some place closer to them than the original appointment
  4. Offer possible dates for rescheduling in the same email; don’t let time go by before expressing that you want to get together

Here’s a skeleton message that’s both apologetic and to the point. It also will serve to minimize the amount of back and forth by being very clear about available dates: (more…)

Ambitions in lifestyle design for 2008

January 2, 2008 at 9:00AM

On my personal blog I wrote of my hopes for 2008; here I’ll explain how they relate to “lifestyle design,” a concept made popular in The 4-Hour Workweek. I mention them to you as I hope you can look to 2008 as a chance to not only accomplish things but really make life easier and more fun.

Here are my ambitions, as I mentioned on dancingwithwords:

For my sanity and social life:

  • A sense of completion on a daily basis
  • To buy fewer books (and better figure out what I should be reading for fun and work)
  • A trip abroad
  • To entertain every other month

For my work and dreams:

  • 5000 users of AwayFind by 2009 (still in private beta)
  • To be invited to speak at a national, non-local conference
  • To have someone else handle the majority of sales and proposals for SET projects
  • To blog (or have someone else working with me to blog) three times per week (mostly on technotheory.com)

Sense of completion: The first ambition is my most important one–every day I need to feel that I’ve accomplished things. There are times when responding to emails, managing others tasks, and making phone calls gets in the way of thought-intensive, tangible accomplishments. If I don’t have something concrete I’ve finished, then I’ll typically keep working and working and never feel good about it. Shutting out the outside world to get more accomplished sooner should help me with that immensely…and I’ll be a much happier person because of it. Here’s some advice for how to pull this off

Fewer books: (more…)